Technology Audit (TA) enables organization leaders understand the present IT utilization levels. The Audit process typically begins by understanding the vision, mission and the business goals of the customer. A high level mapping of the current IT deployment in relation to the business objectives is carried out, and possible gaps between the business objectives and IT deployment is observed and noted.
The deep dive audit involves detailed study of the IT infrastructure deployed - hardware, software, connectivity, power, security, MIS, and usability by end users. Other areas of study include identifying process coverage, data integrity, productivity improvements, reporting frequency and adequacy, training adequacy, and system availability.
The focal points of the IT audit are:
- Business functionality
- Ease of Use
The capstone of Technology Audit is the Audit Findings Report which includes gap analysis, recommendations pertaining to technology upgrade / downgrade, training requirements and plan of action. Technology Audit recommendation sets the direction for organizations to optimize Return of Investment on IT.